1000 Lives Improvement 1000 Lives Improvement is the national improvement service for NHS Wales delivered by Public Health Wales. Our aim is to support the NHS to improve outcomes for people using services in Wales. We are integrated into the work of every health board and trust in Wales, supporting national and local improvement programmes across primary, community and acute care. Our reach doesn’t end there - Welsh universities, voluntary organisations, charities and public sector organisations are all involved in our work. Our goal is to work with NHS Wales and its partner organisations to achieve sustainable, measurable improvements. This is underpinned by the philosophy of prudent healthcare and the Institute for Healthcare Improvement’s Triple Aim of improving population health, enhancing the experience of care and reducing the cost of healthcare.