Posts in Category: Good Practice Exchange

Manufacturing Continuous Improvement 

What can public services learn from manufacturing?
As a West Walian, I don’t need an excuse to head back home. After all, as Ray Gravell famously said, “West is Best”. But since my visit to Ricoh’s Factory in Telford with Ideas UK, I’ve been intrigued by what public services can learn about... read more
 
 Posted by Good Practice Wales
  24/04/2015   Categories: Good Practice Exchange
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Refocusing work with children and young people 

Monmouthshire Children’s Services has been experiencing significant changes over the past few years, this resulted in an inefficient service to children and young people and low morale for staff. Since April 2014 a refocus on direct work with... read more
 
 Posted by Good Practice Wales
  13/03/2015   Categories: Good Practice Exchange
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Collaboration and working across boundaries: Colwyn Bay Health Care and Wellbeing Precinct 

Good Practice Exchange
When we heard about Colwyn Bay Health Care and Wellbeing Precinct at the All Wales Continuous Improvement Awards, we instantly knew that we wanted to share what they are doing further. John Hardy will be running a workshop on their work at... read more
 
 Posted by Good Practice Wales
  09/02/2015   Categories: Good Practice Exchange Wales Audit Office
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Improving Customer Experience: Neath Port Tablot Council’s Web Enabling Services 

Good Practice Exchange
Neath Port Talbot County Borough Council were nominated for the All Wales Continuous Improvement Community award on ‘Innovation – Doing it Differently’. They looked to improve their customers’ experience by working on their web enabling services.... read more
 
 Posted by Good Practice Wales
  09/02/2015   Categories: Good Practice Exchange Wales Audit Office
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Children and Young People’s Rights and Participation in Pembrokeshire 

Good Practice Exchange
Pembrokeshire County Council were nominated for every category of the All Wales Continuous Improvement Community Awards, testament to their focus on improvement, which led to the council winning the Special Judges Award. Here Rose Davis writes... read more
 
 Posted by Good Practice Wales
  09/02/2015   Categories: Good Practice Exchange Wales Audit Office
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