Staff supervision, support & development 

ILM endorsed programme

This three day course will focus on good practice in induction, supervision, appraisal, managing performance, staff support and team and individual development. The course will give opportunities for you to practice your supervision skills. The training methods will include presentation, small group work, discussion and practice, all supported by a course work book. This course will enable you to put your newly enhanced knowledge and skills into practice back in your organisation, project or community.

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  02/05/2017 - 24/05/2017

  Categories: WCVA

Introduction to data protection and confidentiality 

The Data Protection Act 1998 sets out a number of requirements that most organisations have a legal duty to comply with, including those working in the third sector. It is important that those working in your organisation are aware of what needs to be done to act lawfully in this area, avoiding potentially large fines for data breaches and ensuring that you protect your reputation.

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  11/05/2017 - 11/05/2017

  Categories: WCVA

Marketing your services 

Develop your marketing and sell your services more effectively

This course will provide a practical guide to developing a marketing strategy. It will help you map your services, understand your customers and identify ways of communicating effectively with them. We will explore a range of marketing tools and techniques. This course is ideal for those who are new to marketing, and for workers who have responsibility for leading on marketing.

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  16/05/2017 - 16/05/2017

  Categories: WCVA

Shared power in public services 

Exploring coproduction / the shared power model – a higher level of engagement

Participants will have an opportunity to build on their existing skills and knowledge in Public engagement by exploring in more depth the higher levels of engagement i.e. Shared Power and Citizen Control. The course offers knowledge, skills, tools and reflective practice to enable practitioners to put into practice these higher levels of engagement. It is advisable that participants has firstly complete the ‘Public Engagement: Theory and Practice’ course, delivered by Participation Cymru or an equivalent.

Funded places are available for those working for Health Boards and Trusts, Local Authorities (any department) and Third Sector health and social care organisations. The places are limited and will be allocated on a first come, first served basis!

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  06/06/2017 - 04/07/2017

  Categories: Participation Cymru WCVA

Financial policies 

What are the effects of recent legislation on your financial policies?

How confident are you that your policies are thorough, robust and appropriate?

All charities require effective financial policies and procedures to enable staff and volunteers to work safely and effectively and reduce the risk of mismanagement or misuse of funds. This course will give you the opportunity to review good practice in terms of financial policies, consider example formats and structures and discuss with others the pros and cons of existing practices.

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  28/06/2017 - 28/06/2017

  Categories: WCVA