Posts From 2014

Taxi Licensing – Driver Process Systems Thinking Report 

City and County of Swansea
Background (What prompted you to want to improve this area?) Chosen by Director of Environment – high profile complaints being received with Member intervention. What were the agreed or anticipated outcomes for the project? Streamline... read more
 
 Posted by Good Practice Wales
  03/12/2014
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Marina Services Systems Thinking Report 

City and County of Swansea
Measures Between 20/07/09 – 26/07/09 the Marina monitored all incoming telephone calls with a view to understand if calls were being addressed within the initial call or if further follow up action was required. The business is extremely... read more
 
 Posted by Good Practice Wales
  03/12/2014
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Domestic Refuse and Recycling - Assisted Collections Systems Thinking 

City and County of Swansea
Background (What prompted you to want to improve this area?) Perceived large numbers of complaints being received every week by Call Centre regarding non pick up of assisted collections. What were the outcomes or anticipate outcomes for the... read more
 
 Posted by Good Practice Wales
  03/12/2014
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GoGirls - CAMPAIGN OF THE YEAR 

WELSH HOUSING AWARDS 2014
Charter Housing and Bron Afon in partnership with Chwarae Teg, Women’s Aid, Women’s Equality Network, Fixers UK, Leaves of Hope, University of South Wales, Vanessa Rogers, local schools and youth groups. GoGirls is a partnership between Charter... read more
 
 Posted by Good Practice Wales
  21/11/2014
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Ziggies - CAMPAIGN OF THE YEAR 

WELSH HOUSING AWARDS 2014
RCT Homes in partnership with Sport RCT, Go4IT, Grew and RCT primary schools. Ziggies is a family engagement project that adopts a peer mentoring approach to giving parents the confidence to support their child’s reading through interactive story... read more
 
 Posted by Good Practice Wales
  21/11/2014
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Project EYE (Enabling Youth Entrepreneurs) - CAMPAIGN OF THE YEAR 

WELSH HOUSING AWARDS 2014
NPT Homes with Valleys to Coast Housing and partners. Young people, particularly from challenging backgrounds, lack the ability to fulfil their aspirations for self-employment often because they can’t access funding and business support. The... read more
 
 Posted by Good Practice Wales
  21/11/2014
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Local spend local benefit - Most community focused contractor 

WELSH HOUSING AWARDS 2014
Merthyr Valleys Homes works with many contractors delivering great community benefits, but no one does it with more enthusiasm than Delaceys. With 70% of the Delacey workforce coming from Merthyr Tydfil the contribution they make to the local... read more
 
 Posted by Good Practice Wales
  21/11/2014
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Get into construction - Most community focused contractor 

WELSH HOUSING AWARDS 2014
Jehu Project Services in partnership with Cadwyn Housing Construction, The Prince’s Trust and Communities First. This project included general employability training, construction skills, first aid training, coaching for the CITB Apprenticeship... read more
 
 Posted by Good Practice Wales
  21/11/2014
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