The Viewpoint Panel

Caerphilly County Borough Council

The Viewpoint Panel is one of the methods contained with the Caerphilly County Borough Council’s consultation strategy engage its customers in developing and shaping its services and priorities. The Panel was originally set up in 1998 to address the requirements of Best Value and since the appointment of the Consultation Officer in 2001 has since evolved to not only provide information about customer perceptions but also as a vehicle for increasing customer involvement in the decision making process.
 Posted by Good Practice Wales
 01/08/2006   Categories: Excellence Wales 2005-2010
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