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 Posted by Good Practice Wales 01/11/2014 Categories: Older People’s Commissioner for Wales

A Place to Call Home? A Review into the Quality of Life and Care of Older People living in Care Homes in Wales (November 2014)

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Gwynfor was able to talk with the independent advocate and said that he had been forgotten about and that no-one cared about his wishes. It transpired that Gwynfor was a keen gardener but had no access to the garden outside. The advocate advised the care home manager on how she could conduct a risk assessment to ensure Gwynfor’s safety and allow him to begin to go outside. This resulted in a change in Gwynfor’s behaviour as over time he became less agitated and was able to enjoy spending time outside. Gwynfor told the advocate that it was the first time that anyone had really listened to him in many years.