Social Services Improvement Agency

Since its launch in 2006 SSIA has become a respected source of support for councils and other agencies across Wales seeking to improve social care services. It brings together the Welsh Government, Welsh Local Government Association and the Association of Directors in Social Services in Wales (ADSS Cymru), in a unique partnership that aims to support improvement in a challenging environment of growing demand, increased expectations and unprecedented financial constraints. SSIA’s work programme reflects these challenges with a clear focus on supporting the redesign of existing services to deliver improved outcomes for service users and more efficient use of resources. For more information about the SSIA please visit